The Official A.I. Dispatcher For Tow Companies
Towmatic™ automates your calls, quotes, confirmations, driver rotation, and dispatching.
The Future of Tow Operations
Towmatic is an AI-powered automation system built by people with over 50 years of real towing experience. We've lived the missed calls, dispatcher burnout, bad quotes, broken rotation, and lost revenue — and we built Towmatic to eliminate all of it.
Don't get stuck in the old ways of running a tow business.
No Matter How Customers Want To Book a Tow — You're Covered With Towmatic.
Calls. Texts. Online. Towmatic captures them all automatically.
Every Customer. Captured.
Whether they call or click—jobs get dispatched instantly.
For Callers
AI Voice Agent
Your phone rings
AI answers & quotes
Job dispatched
For Clickers
Instant Dispatch Forms
Customer scans or clicks
Fills quick form
Job dispatched
From Call to Dispatch in Seconds
See how Towmatic handles every call automatically — no human dispatcher required.
Inbound Call
Customer calls your tow company line
AI Agent Answers
Towmatic picks up instantly
Collects Details
Gathers location, vehicle info & service type
Auto-Dispatches
Driver gets call, text & email instantly
Driver Confirms
If no response, auto-routes to next driver
Inbound Call
Customer calls your tow company line
AI Agent Answers
Towmatic picks up instantly
Collects Details
Gathers location, vehicle info & service type
Auto-Dispatches
Driver gets call, text & email instantly
Driver Confirms
If no response, auto-routes to next driver
Intelligent Automation That Works
SmartQuote™
Accurate, automated pricing based on your real rate sheet, mileage, fees, and tow scenarios — eliminating human error and under-quoting.
SmartDispatch™
Automatic driver rotation and dispatching that updates itself after each call.
SmartConfirm™
Drivers receive instant dispatch notifications and must confirm within your set timeframe. No response? The next driver in rotation is automatically dispatched — ensuring every call gets covered, every time.
SmartLocate™
One-tap GPS sharing that lets customers send their exact location directly to the driver — no guesswork, no confusion, faster arrivals.
See How Towmatic Handles Real Calls
Watch actual customer interactions powered by our AI Voice Agent
Natural-Sounding AI Trained for Towing
Towmatic uses natural-sounding AI voice agents trained specifically for towing scenarios. They collect the right details, handle common questions, provide quotes when needed, and guide callers confidently — without sounding robotic or scripted.
AI Voice Agent
Handling incoming call...
"Thank you for calling Pro-Tow Services. I can help you with a tow, jump start, lockout, or tire change. What do you need help with today?"
Click play to hear sample
Every Call Type, Covered
ASAP Tow
Instantly dispatches a driver or provides a quote first, depending on your rules.
ASAP Service
Jump starts, lockouts, tire changes, winch outs — identified and dispatched fast.
Private Property Tow
Handles apartments, property managers with your custom requirements.
Fleet / Account Tow
Streamlined intake for dealerships, mechanics, and fleet customers.
Scheduled Tow
Future bookings with instant office notifications.
Police Calls
Follows authority-tow protocols with instant dispatching.
Motor Club
Follows motor club guidelines precisely — from intake to dispatch.
Transfer to Human
Instant warm transfer without losing any collected information.
Need a Custom Call Scenario?
Every tow operation is unique. If you have a specialized workflow or custom scenario you'd like our AI to handle, we'd love to hear about it. Our team can build tailored solutions to match your exact requirements.
Contact Us HereCustom builds may require additional setup fees depending on complexity.
← Swipe to explore →
Know Exactly What's Happening — At All Times
Towmatic's custom dashboard lets you see everything in real-time. No more guessing. No more blind spots. Just clear, accountable data.
- Set and manage driver rotation
- See every job booked
- Review call analytics and volumes
- Read call transcripts
- Listen to call recordings
- Track cost per call and system usage
Every Call, Fully Documented
Access complete call records with AI-generated summaries, full transcripts, and audio recordings. Never miss a detail.
- AI-generated call summaries
- Full conversation transcripts
- Audio recordings with playback
- Call duration and timestamps
- Status tracking (Dispatched, Pending, etc.)
Dec 30, 2025 12:35 PM
Summary
Michael Thompson called City Tow to request an immediate tow for his 2019 white Honda Civic from his home in Springfield to Metro Auto Service. The agent confirmed all details, dispatched a driver promptly, and provided a text confirmation. The call ended with the user confirming the pickup address.
Transcript
Agent: Thanks for calling City Tow Services. Press 1 for Law Enforcement, Press 2 for Tow or Service...
Agent: How can I help you?
User: Yeah, hi there. My name's Michael. I need to get my car towed from my house to a mechanic.
Agent: Yes, we can help with that. Do you need the tow as soon as possible?
User: Yes, as soon as possible please.
Agent: Ok, I can dispatch a truck to you in less than 60 seconds...
Call Recording
Call ID: call_a1b2c3d4e5f6g7h8i9j0
30 min
City Tow Driver Rotation
Marcus Johnson
ON CALL555-123-4567
marcus.j@citytow.com
Truck Type
WRECKER
Internal ETA
25 min
Last Assigned
Dec 30, 10:45 AM
David Chen
ON CALL555-987-6543
david.c@citytow.com
Truck Type
FLATBED
Internal ETA
30 min
Last Assigned
Dec 30, 9:22 AM
Sarah Williams
OFF CALL555-456-7890
sarah.w@citytow.com
Truck Type
WRECKER
Intelligent Driver Rotation
Our intelligent dispatch system factors in both driver ETA and rotation position — ensuring fair distribution while minimizing customer wait times. With every dispatch, your roster automatically advances to the next driver.
- Toggle drivers on/off call instantly
- Smart dispatch based on ETA + rotation
- Auto-cascade if no driver response
- Unlimited drivers on your roster
Your Business, Running on Autopilot
Towmatic reduces overhead, increases captured jobs, and removes stress from daily operations.
Your phones are answered
Your drivers are dispatched correctly
Your jobs are confirmed
Your data is tracked
All automatically.
Access Towmatic Anywhere
Run your business from anywhere — your phone, tablet, or desktop. Towmatic goes where you go.
Welcome Back
Sign in to your account
admin@citytow.com
Password
••••••••
Forgot password?
Secure Login
Overview of your Towmatic operations
Marcus J.
WRECKER
David C.
FLATBED
Today's Jobs Booked
7
1 cancelled
Today's Revenue
$1,245
3 quoted • 4 est.
Today's Jobs
7 jobsSarah Mitchell • Honda Civic
$185Full Dashboard
ETA Given To Customer
30 min
City Tow
Driver Rotation
Marcus Johnson
ON CALL555-123-4567
marcus@citytow.com
WRECKER
ETA: 25 min
David Chen
ON CALL555-987-6543
david@citytow.com
FLATBED
ETA: 30 min
Sarah Williams
OFF CALLWRECKER
Driver Control
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Works on Any Device
Phone, tablet, or desktop — your dashboard adapts seamlessly.
Instant Updates
Toggle drivers, check jobs, and review calls in real-time.
Secure Access
Enterprise-grade security keeps your business data protected.
Download the App
Get Towmatic on Your Phone
Manage drivers and track calls from anywhere — straight from your iPhone or Android device.
Real-Time Notifications
Office managers and tow owners receive instant email notifications for every quote sent, call booked, and driver confirmation — giving you complete visibility and peace of mind.
Quote Sent
Instant notification when AI quotes a customer
ASAP Tow Booked
Job assigned to driver
⚠️ No quote given - Customer requested ASAP service
Driver Confirmed Service Call
Driver accepted and is en route
✓ Driver Accepted Job
Driver Confirmed Immediate Tow
Urgent tow request confirmed
✓ Driver Confirmed - En Route Now
Never Miss a Beat
Every call, every quote, every driver confirmation — delivered straight to your inbox in real-time. Stay in control without being tied to the phone.
How Most Tow Companies Start with Towmatic
Learn the low-risk way to modernize call handling without disrupting your business. Get real-world strategies from tow companies already using Towmatic.
Still Not Sure? See It In Action First.
Watch real calls being handled by Towmatic before you decide.
Hear What Our Clients Have to Say
Real results from real tow company owners
"Before Towmatic, I'd miss two or three calls a week — and in this business, that's hundreds of dollars gone each time. Now, every call is answered, quotes go out instantly, and I'm booking jobs while I'm still on the road. It's like having a full-time dispatcher who never sleeps."
Tow Company Owner
Verified Client
"Night calls used to be a nightmare. Either I'd pay someone to stay up or risk losing the job. Towmatic changed all of that. It books the job, gets it to my driver, and I don't have to lift a finger. My payroll dropped and my job count went up. That's a win-win."
Tow Company Owner
Verified Client
"As a tow owner, I researched this extensively and I've found that anyone can create a AI voice agent that collects information but it's what you do with the information behind the scenes that makes the difference. Towmatic has nailed it! It's been great for us!"
Tow Company Owner
Verified Client
Got Questions? We've Got Answers
Everything you need to know about Towmatic
Stop Missing Jobs. Start Running Your Dispatch on Autopilot
Towmatic gives tow company owners the confidence that their operation is running exactly how it should — even when they're off the clock.